HIAC Verification Agency (Pty) Ltd (Reg 2021/558097/07) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
Registered Office: Unit 7, Ground Floor, Virginia Airport, Durban North, 4001
1. Introduction
This policy informs you how we collect and process any information that you provide to us. It includes information that can identify you (“personal information”) and information that cannot. Processing includes collecting, storing, transferring, and using such data.
We are committed to confidentiality, legality, and transparency in how we handle your information. Our policy complies with POPIA and aims to protect your rights and explain our responsibilities.
2. Information Officer
Our appointed Information Officer is responsible for enforcing this privacy policy. Please direct queries or data requests to:
Neeta Devnarain
📧 [email protected]
3. Information We Collect
We may collect and process the following categories of information:
- Identity Information: First name, last name, date of birth, and similar identifiers.
- Contact Information: Address, email, phone number, and communication details.
- Technical Information: IP address, browser type, time zone, device info, etc.
- Aggregated Data: Non-identifiable analytics and usage data for statistical purposes.
We do not collect special personal information (such as race, health, religious beliefs) unless legally justified.
4. If You Decline to Share Information
If you do not provide required personal information, we may not be able to fulfil a legal or contractual obligation and may be unable to offer our services to you.
5. Lawful Grounds for Processing Your Information
We process your personal data on the following grounds:
a) Contractual Obligation
When you engage our services, we must process your information to:
- Deliver B-BBEE verification, affidavits, or consulting
- Manage contracts or service agreements
b) Consent
You may provide your consent when:
- Browsing our website
- Submitting an enquiry form
- Accepting cookies
You can withdraw consent anytime by contacting: 📧 [email protected]
c) Legitimate Interests
We may process your data where it is in our or your legitimate interest, such as:
- Internal administration
- Legal protection
- Responding to your communication
d) Legal Obligation
We may process your data when required to do so by law or regulatory frameworks (e.g. SANAS, SARS).
6. Specific Uses of Information
- Responding to contact or enquiry forms
- Providing requested services
- Managing communications
- Conducting internal analysis and record-keeping
7. Communications
When you contact us, we keep a record of correspondence and associated personal information to manage your request efficiently and provide quality service.
8. Data Accuracy & Access
Please keep your personal data accurate and up to date. You may:
- Request access to the personal data we hold
- Request corrections
- Request deletion under lawful grounds
To submit a request, contact our Information Officer.
9. Retention
We retain your information only as long as necessary to:
- Fulfil service delivery and contractual obligations
- Comply with tax and SANAS regulations
- Defend or initiate legal claims
10. Complaints
If you’re unhappy with how your information is handled, please contact us. Unresolved issues may be referred to the Information Regulator of South Africa.
11. Compliance & Jurisdiction
This policy complies with South African POPIA law. If local laws differ, you may choose whether to continue using our services.
12. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services implies agreement with the updated policy.
Contact Us:
HIAC (Human Intel Accreditation and Compliance)
📍 Unit 7, Ground Floor, Virginia Airport, Durban North, 4001
📧 [email protected]
📞 060 518 1434
👤 Neeta Devnarain
📧 [email protected]
📱 +27 (82) 329 9485