Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the services, website, and related offerings provided by HIAC (Human Intel Accreditation and Compliance). By engaging our services or accessing our website, you agree to be bound by these Terms.


1. Definitions

  • “HIAC” refers to Human Intel Accreditation and Compliance, including its directors, employees, consultants, and agents.
  • “Client” refers to any individual, entity, or representative engaging HIAC for B-BBEE verification or related services.
  • “Services” means B-BBEE verification, advisory, training, desktop assessments, supplier certification, and related compliance solutions.

2. Scope of Services

HIAC provides services based on the information, documentation, and declarations submitted by the client. The client is responsible for ensuring that all submissions are accurate, complete, and truthful.

Verification and scoring outcomes are determined in accordance with applicable B-BBEE legislation, codes of good practice, sector charters, and SANAS requirements.


3. Client Obligations

Clients agree to:

  • Provide timely, complete, and accurate information and documentation
  • Cooperate with HIAC during assessments, verifications, and audits
  • Settle all fees and costs within the agreed payment terms
  • Notify HIAC of any material changes that may affect compliance outcomes

Failure to comply may result in delays, adverse outcomes, or cancellation of services.


4. Confidentiality

HIAC treats all client information as confidential. Information will only be shared with authorized personnel, regulatory bodies, or third parties bound by confidentiality agreements where necessary for the performance of services or required by law.


5. Payment Terms

  • All invoices are payable within 7 days unless otherwise agreed in writing.
  • Late payments may attract interest at a rate of 2% per month.
  • HIAC reserves the right to suspend services or withhold reports until full payment is received.

6. Reports and Use

B-BBEE certificates and verification reports issued by HIAC remain the property of HIAC until full payment has been received. No certificate shall be valid without an official HIAC signature and date of issue.

Clients may not alter, reproduce, or misuse issued certificates or reports. Any form of misrepresentation or fraud will result in cancellation and potential legal action.


7. Disclaimer of Liability

While HIAC exercises due care in all services rendered:

  • HIAC is not liable for losses, damages, or penalties arising from reliance on any report or advice based on incorrect, false, or incomplete client information.
  • HIAC is not responsible for outcomes that result from changes in legislation, codes, or regulatory frameworks.

8. Termination

Either party may terminate the engagement with 7 days’ written notice. Upon termination:

  • The client remains liable for all fees incurred to date.
  • All client documents will be returned or destroyed upon request, subject to statutory retention requirements.

9. Intellectual Property

All content on the HIAC website, including logos, branding, text, graphics, and reports, is the intellectual property of HIAC and may not be reproduced or distributed without written permission.


10. Website Use

By accessing www.hiac.co.za, you agree not to misuse the website, disrupt its functionality, or engage in unauthorized data collection. HIAC may update the website, suspend access, or limit functionality at any time.


11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the jurisdiction of the KwaZulu-Natal High Court, unless otherwise agreed.


12. Contact Information

For queries related to these Terms and Conditions, please contact:

HIAC (Human Intel Accreditation and Compliance)

📍 Unit 7, Ground Floor, Virginia Airport, Durban North, 4001

📧 [email protected]

📞 060 518 1434

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